About Wisecom

You Are Different, So Are We!
The First Contact Center in the Heart of Paris.

A Unique Management Approach
That Drives Retention and Results

  • Teams with a genuine passion for the industry, the target audience, and the mission.
  • Employee retention through continuous training, ensuring guaranteed results for our clients.
  • Meaningful interactions that enhance client outcomes and optimize our competitiveness.

A work environment unlike traditional call centers.

A unique virtuous cycle fostering internal and external growth.

Low turnover rate
(5% vs. 21% market average).

The Wisecom Concept

Revolutionizing the Contact Center Industry by Putting People at the Core

Notre concept est de repenser le métier des centres de contacts en mettant l'Homme au coeur du modèle
Expertises en relation client : Conseil, Centre de Contact et Délégation. Dans tous les secteursd'activités

Expertise

Wisecom combines Consulting, Contact Center Services, and Outsourcing within a unique operational synergy that brings together three traditionally separate fields.

We tailor our methodologies and technologies to fit each client’s challenges and business structure, offering both one-time interventions and long-term solutions.

Our talents

You Are Different, So Are We!
Our teams include founders, consultants, managers, and operational experts dedicated to bringing innovative solutions to the contact center industry.

Vous êtes différents, nous aussi ! 
L'expertise et savoir-faire en relation client de nos talents.
IA, Big data, Omnicanal : comment générer une réelle valeur ajoutée au bénéfice de nos clients grâce a l'innovation?

Innovation Lab

AI, Big Data, Omnichannel Strategies – how can we create real value for our clients?

Discover our continuous market monitoring and the technological solutions we select to ensure business impact and performance

Why Join Us?

A profession that is fundamentally human, innovative, and rewarding, where you can showcase your soft skills and develop expertise across multiple domains.

Depuis sa création en 2005, Wisecom a déployé une politique RSE engagée