Small Businesses

Through our B2B missions in customer service, sales support, lead generation, prospection, and telemarketing, Wisecom teams have demonstrated their expertise in addressing the specific needs of very small businesses (VSBs).

Understanding organization and decision-making circuits:
We understand the importance of grasping the internal organization and decision-making processes within VSBs, while taking into account differences between industry sectors (e.g., manufacturing vs. services).
We strive to understand their structure, decision-making hierarchy, and internal processes.
This deep understanding enables us to tailor our approach to each VSB, factoring in their sector-specific characteristics.

Adapting our approach based on organizational mix and the product/service offered:
The organizational structure of each VSB, combined with the product or service offered, is a key factor in shaping our approach. Needs and expectations can vary depending on the size of the company, its internal structure, and its industry sector.
We therefore adapt our contact strategy, communication approach, and targeted roles accordingly. Our goal is to offer a tailored solution that perfectly meets the specific needs of each VSB.

Wisecom teams are committed to delivering a personalized and tailored customer experience to VSBs. Our team is trained to adapt to these specificities and provide high-quality service that aligns with the organization and expectations of each business.