Through our B2B missions in
customer service,
sales support,
lead generation,
prospecting, and
telemarketing,
Wisecom teams have proven their expertise in meeting the specific needs of mid-sized companies (ETIs).
To deliver a tailored prospect and customer experience and meet our clients’ objectives,
we take into account the unique characteristics of each
industry sector.
In addition, each sector has its own specific requirements.
We have therefore developed different methodological approaches based on these criteria.
This includes the challenges and expectations specific to each field of activity,
enabling us to offer personalized solutions that meet the unique needs of every company.
A hybrid reachability strategy:
Midsize companies (ETIs) often have different preferences when it comes to communication channels.
Some may favor phone calls and video conferencing for direct communication,
while others prefer email.
We adapt to these preferences and implement a multichannel approach to ensure optimal reachability
and smooth, efficient interactions.
The Wisecom teams assigned to ETI-focused missions are trained to
adapt to their specific needs, understand their structure, business and operational constraints,
in order to apply the right approach and deliver a relevant, professional service.