Our expertise in customer and prospect relationship management
To deliver relational excellence and true personalization in every customer interaction, we have designed three offers tailored to your company’s needs.
Thanks to tools that fully interface with your CRM solutions, omnichannel technologies, and advanced telephone management, we help you maximize customer satisfaction and turn your prospects into loyal customers with every contact handled.
We offer a comprehensive setup that includes full or partial management of your service, as well as complete dashboards, reporting tools, and performance tracking systems to enhance your visibility.
Feel free to contact us to discuss personalized solutions that will help you achieve your goals in customer service, prospecting, or customer lifecycle management.
Explore our detailed offers
Prospecting Service
Our contact center solution offers comprehensive and efficient management of your potential clients, integrating personalized interactions, call flow management, and contact follow-up.
Customer Service
Wisecom deploys agile and flexible customer service or technical support solutions across multiple channels to meet your needs—whether seasonal or year-round—while ensuring greater responsiveness and personalized interactions.
Customer Lifecycle
As a strategic partner, Wisecom integrates its services into your overall Customer Lifecycle Management approach to ensure maximum responsiveness in handling interactions, fostering a long-lasting and profitable customer relationship.
Do you have an idea, a project, or a challenge?
Let’s talk!
Our team is here to support you throughout your journey.
Discover our other Solutions
All our consultants come from the field and have developed a culture of operational consulting to pragmatically support companies in designing or optimizing their customer experience programs, whether BtoC, BtoB, or BtoBtoC.
An essential tool for improving the customer experience, our Quality Monitoring solutions offer a range of methodologies and measurement tools.
Lead generation and conversion, whether BtoC or BtoB, are built on our 10 years of proven expertise.
With our Sales Support division and our Prospecting services, we offer a comprehensive solution to help you achieve your commercial objectives.
Our Contact Center solution offers a full range of services to meet your needs in managing both individual and business prospects.
Wisecom’s Delegation solution adapts to your needs, whether they are temporary or long-term. We take into account all prerequisites regarding required profiles — from generalists to experts — based on your industry and the assigned missions.
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For more information on the processing of your personal data, please refer to our
privacy policy
.
privacy policy
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Paris
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Wisecom
50, rue d’Hauteville 75010 Paris
& 126, rue La Boétie 75008 Paris
+33 (0)1 70 96 80 80
Contact our Sales,
Communication or HR team via the form.