Companies must continuously invest in research and development to remain competitive. Furthermore, with the rise of cyber threats and strict data protection regulations, security and compliance have become key concerns for both B2B and B2C clients.
Businesses and individuals have embraced digital technologies, leading to increasing demand for IT solutions, connectivity, and communication services. Sector players must adapt quickly to this shift and deliver customer interactions tailored to evolving needs.
Through its collaborations with IT & Telecom companies, Wisecom supports the evolution of customer interactions for both B2C and B2B targets by offering solutions tailored to new behaviors and expectations.
Delivering an optimal customer experience is crucial to build loyalty and attract new prospects.
This involves the implementation of an effective contact center capable of delivering high-quality technical support while actively listening to customer needs to ensure satisfaction.
Discover our solutions:
- Quality Monitoring: Customer Satisfaction and Quality Measurement
- Quality Monitoring: Survey
- Lead Gen: Lead Conversion, Traffic Generation…
- Sales Support: Prospection
- Sales Support: Telemarketing
- Contact Center: Prospect Service
- Contact Center: Customer Service
- Contact Center: Customer Lifecycle
- Delegation: Placement, Performance Lab, Commando (Activity Peaks, Prospecting)
Do you have an idea, a project, or a challenge to tackle?
Let’s talk!
Our team is here to support you every step of the way.
Discover our tailored solutions for the
IT & Telecom sector
Tools and methodologies designed to elevate your customer experience to the highest level.
Within our customer satisfaction evaluation and performance improvement toolkit, our Survey services play a key role—providing a unique and complementary perspective to your customer experience strategy.
Wisecom offers a comprehensive Lead Generation solution for converting B2C and B2B leads, with a proven methodology designed to increase contact rates and boost conversion performance.
With our Sales Support division and our Prospecting offer, we deliver a complete solution to help you achieve your sales objectives.
Our B2C and B2B telemarketing solutions offer a proactive and targeted approach to maximize your sales performance.
Wisecom's Delegation solution adapts to your needs, whether temporary or long-term. We provide talent tailored to your requirements, from generalists to specialists, based on your industry and the missions assigned.
Our Contact Center solution offers a full range of services to efficiently manage your leads and inbound sales inquiries.
Wisecom delivers agile and flexible customer service solutions to meet your seasonal or fluctuating business needs.
As a trusted partner, Wisecom integrates its customer service solutions into your overall Customer Lifecycle strategy.
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privacy policy
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Subscribe to the Wiseletter
For more information on the processing of your personal data, please refer to our
privacy policy
.
privacy policy
.
Paris
Wisecom
50, rue d’Hauteville 75010 Paris
& 126, rue La Boétie 75008 Paris
+33 (0)1 70 96 80 80
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Communication or HR team via the form.